Booking Policy
To secure your date, a signed agreement and non-refundable retainer are required. Due to the nature of our services and limited availability, we operate on a first-come, first-served basis. Bookings are not confirmed until both the retainer and signed agreement are received.
Exclusivity & Travel
Paige only services one wedding per weekend to allow for availability to accommodate package enhancements personally and to deliver an extraordinary experience. Trials are held at Majestic Hair's location in east Boca Raton FL and are on Wednesdays and Thursdays 9am-2pm.All event services are provided on location, and travel within 30 miles of Boca Raton is included. Additional travel, accommodations, or valet parking (if required by your venue) will be quoted and added accordingly.
Final Payment
Final payment is due no later than 10 days prior to your wedding date. Payments are accepted through the secured portal via the proposal link. Late payments may incur fees and could affect the delivery of services.
Cancellations & Rescheduling
Cancellations made within 60 days of the wedding date will result in a forfeiture of all payments made. In the rare event rescheduling is required, we will make every effort to accommodate your new date, subject to availability. All retainers are non-refundable and non-transferable.
Client Preparedness
To ensure the best possible results, all clients receiving services must arrive with clean, dry hair unless otherwise advised. Any client who is more than 15 minutes late may forfeit their service without refund. All services beyond the bride are serviced by a majestic hair team artist unless otherwise requested by the bride..
Styling Timeline & Touch-Up Coverage
Your package includes detailed timeline coordination and dedicated touch-up coverage for the bride throughout your contracted timeframe. Please refer to your selected package (Signature or Majestic) for the number of hours and included services. Add-ons such as second-day styling and rehearsal dinner preparation are available as enhancements.
Artist Substitutions
While we take great pride in working with our hand-selected team, unforeseen emergencies may require a stylist substitution. All artists represent the elevated skill and aesthetic standards of Majestic Hair and will deliver service consistent with your experience.
Image Usage & Rights
We reserve the right to use any photos or video taken during your wedding day or shared with us by your photographer or planner for portfolio, website, and promotional purposes. This includes social media, print marketing, and editorial submissions. If you wish to opt out, please notify us in writing prior to your wedding day.
Exclusivity
Our services are reserved exclusively for booked clients. We kindly request that no other hair artists are contracted for the bride on the day of the wedding unless previously discussed and approved. This ensures consistency in the aesthetic and experience.
Client Confidentiality
Your privacy is held in the highest regard. All client details and communications remain confidential and will never be shared or sold.
Gratuity
Gratuity is not included in your invoice and is always appreciated for exceptional service. Industry standard is 18–25% and may be extended directly to your stylist(s) at your discretion.
If you have any questions about these policies or require special accommodations, we invite you to reach out directly. We look forward to creating an extraordinary experience worthy of your most cherished memories.
With beauty & care,
Paige – Founder & Lead Stylist, Majestic Hair